Four Points By Sheraton Kuala Lumpur, City Centre Interior photo The photo shows a spacious and modern interior, likely a hotel lobby or a high-end commercial space. The design is characterized by a blend of warm wood tones, light beige and white surfaces, and large glass windows that allow natural light to flood Four Points By Sheraton Kuala Lumpur, City Centre Exterior photo The photo shows a modern and luxurious living room with a city view. The room is spacious and well-lit, with a neutral color palette accented by warm wood tones and pops of blue.

A large window dominates one side of the room, offering a panoramic viFour Points By Sheraton Kuala Lumpur, City Centre Exterior photo The photo shows a vibrant outdoor climbing area, likely part of a recreational facility. A young boy wearing a blue helmet, red shirt, and patterned shorts is actively climbing a textured, tan-colored climbing wall. He's holding onto the wall with hi
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Check-in
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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Malaysia, 50450
-
Steps from the KLCC Park
Great
8.8
9.1
/10
2.0
/5

The 5-star Four Points By Sheraton Kuala Lumpur, City Centre hotel is located a mere 500 metres from the Suria KLCC and features a 24-hour front desk and wake-up service. Along with the use of a 24-hour fitness centre on site, sports fans are invited to discover the Merdeka Stadium, which is approximately a 25-minute walk away.

Location

This Kuala Lumpur hotel is 550 m from Galeri Petronas Modern Art Gallery, 2.5 km from the acclaimed ASEAN Sculpture Garden. The Four Points By Sheraton Kuala Lumpur, City Centre offers proximity to natural sights like the lush tropical park "Perdana Botanical Gardens" (2.8 km) and the KL Bird Park (2.6 km).

The Kuala Lumpur Forest Eco Park lies only 1.9 km away, and Klcc tube station is just near the hotel.

Ampang Park train station is nearly 15 minutes' walk from the accommodation and Sultan Abdul Aziz Shah airport is a 35-minute drive away.

Rooms

Certain rooms have a sitting area and a dining area for your convenience. Guests can make use of a mini fridge bar, tea and coffee-making facilities, and relax with a flat-screen TV with satellite channels.

Eat & Drink

Four Points By Sheraton Kuala Lumpur, City Centre hotel offers a daily continental breakfast. Drinks are available at the pool bar. You can relish American cuisine at Hard Rock Cafe located in the immediate vicinity of this Kuala Lumpur hotel.

Leisure & Business

Boasting an outdoor swimming pool, the Four Points By Sheraton Kuala Lumpur, City Centre also provides a sundeck, water slides, and spa therapy.

“Four Points delivers an experience tailored to both families and business travelers; the on-site water park and kids' club are a genuine advantage. I appreciate that it's close to both the Petronas Towers and Bukit Bintang, making it easy to experience Kuala Lumpur. From what I gather, the service elevates what you'd expect, especially from staff like Atikah, Aizat, Iman and Ryan.”
Hotel logo
James DavidEditor-in-Chief at 5starhotels
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Choose your preferred room category

Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
Premier King Suite
3 persons
1 King-size bed
City view
Premier Suite
2 persons
2 Double beds
Studio
2 persons
1 King-size bed
Two-Bedroom King Suite
2 persons
1 King-size bed
City view
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Hotel amenities and facilities

Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Valet parking
  • Room service
  • Laundry
  • Dry cleaning

Dining

  • Poolside snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Aqua park
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Four Points By Sheraton Kuala Lumpur, City Centre Location

Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Malaysia, 50450
Map view
Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, Malaysia, 50450
Nearby
Event hall
Petronas Twin Towers
430 m
Mall
Suria KLCC
460 m
Museum
Petrosains Science Discovery Centre
420 m
Event hall
Petronas Philharmonic Hall
360 m
Restaurants
TEMPTationS
50 m
Corner of Jalan Sultan Ismail and Jalan Ampang
Evolution Cafe
40 m
Corner Of Jalan Sultan Ismail And Jalan Ampang,
Tandoor Grill
220 m
Level 3A
Lobby Lounge at Renaissance Kuala Lumpur Hotel
140 m
Ground Floor
Wow Kl
190 m
139 Pusat Pelancongan MTC Jalan Jalan Ampang
Crossroads Lounge
340 m
2 Jalan Sultan Ismail
Toku Toku Japanese Restaurant
340 m
59A Jalan Sultan Ismail
Spices Restaurant & Wine Bar
340 m
2 Jalan Sultan Ismail Concorde Hotel
Naughty Nuri's Life Centre
740 m
Life Centre 20 Jalan Sultan Ismail Kuala Lumpur
Explore Kuala Lumpur
Explore the City Center
Top Attractions
Activities
Dining
Entertainment
Petronas Twin Towers
Petronas Twin Towers
6 minutes' walk
Iconic skyscrapers symbolizing Kuala Lumpur, offering stunning city views from the Skybridge and observation deck.
KLCC Park
KLCC Park
11 minutes' walk
Beautiful urban park featuring a lake, jogging trails, and a children's playground, ideal for relaxation and outdoor activities.
Aquaria
Aquaria
12 minutes' walk
An impressive underwater world with numerous marine species, showcasing various aquatic habitats; ideal for families.
Suria KLCC
Suria KLCC
6 minutes' walk
Premier shopping mall with luxury brands, a food court, and direct access to the Petronas Twin Towers.
Titiwangsa Lake Gardens
8 minutes' drive
A scenic park perfect for picnics, jogging, or paddle boating while enjoying the lush surroundings.
Wellness Retreats
5 minutes' drive
Nearby spas offering rejuvenating treatments and yoga classes, perfect for relaxation and self-care.
TEMPTationS
TEMPTationS
1 minute' walk
Casual dining spot offering international cuisine with a mix of local flavors; known for its buffet spread.
Tandoor Grill
Tandoor Grill
3 minutes' walk
Authentic Indian restaurant specializing in tandoori dishes and curries in an inviting ambiance.
Wow Kl
Wow Kl
3 minutes' walk
A vibrant eatery serving local delicacies; a great spot to taste traditional Malaysian dishes.
Petronas Philharmonic Hall
Petronas Philharmonic Hall
5 minutes' walk
World-class concert venue presenting orchestral performances and cultural events in a stunning setting.
Central Market
Central Market
5 minutes' drive
Cultural hub showcasing local art, handicrafts, and performances; perfect for family-friendly outings.
Getting around
City Centre
Kuala Lumpur35 min  ·  2.9 km
Airports
Sultan Abdul Aziz Shah (SZB)41 min  ·  26.9 km
Kuala Lumpur International (KUL)93 min  ·  61.8 km
Train
Ampang Park Station20 min  ·  1.6 km
Old Kuala Lumpur Railway Station29 min  ·  2.4 km
Underground
Bukit Bintang17 min  ·  1.4 km
Merdeka22 min  ·  1.8 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at MYR 10 per day.
Internet
Wireless internet is available in for free.
Pets
Pets are not allowed.
Languages
Malay
Number of rooms:
205

Reviews and Ratings

Insights and feedback shared by past guests
Review summary
Based on recent reviews
Powered by AI
Guests consistently highlight the spacious and well-maintained rooms, some boasting fantastic views of the Twin Towers. The hotel is particularly appreciated for its kid-friendly amenities, including a notable pool area with slides and splash area, alongside an outdoor playground. The buffet breakfast receives high praise for its variety and quality. Some guests have, however, noted potential noise issues at night, particularly from traffic.
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Review score
Based on 672 verified reviews
8.7/10
Great
90%
Recommend
Cleanliness
9.2/10
Location
9.2/10
Paid Wi-Fi
7.6/10
Breakfast
8.0/10
Pros
Spacious room
Helpful staff
Great location
Cons
Poor customer service
Cold pool
Soft pillows
Guest reviews
based on 672 reviews
8.7/10
based on 1382 reviews
8.8/10
maria from spain
Family with children
deluxe double room two double beds twin towers view
3 nights in November 2025
|
Reviewed:January 21, 2026
9.2/10

fantastic stay with awesome amenities!

soft bedwaterpark viewdelicious foodfriendly staff
The room was really clean and tidy, and the bed was super soft! we even got a room facing the waterpark, so it was fun to watch. the food was AMAZING!!! there was such variety, and everything was delicious. all the staff were very friendly and helpful.
i found the direction to the parking unclear. it could be a lot clearer for new guests.
Service
9/10
the staff was very friendly and helpful, always greeting guests with a smile, and ready to assist with any questions or requests, lovely. i felt very welcomed and cared for.
Location
8/10
the hotel boasts convenient access to nearby attractions and transportation hubs. guests can easily access shopping malls, restaurants, and cultural sites, amazing.
Dining
10/10
The breakfast buffet had a wide variety of options, including both local and international cuisines. This ensured everyone found something they loved. i enjoyed the fresh fruits and pastries a lot!!!
Rooms
9/10
the room was spacious and well-kept, with comfortable bedding and modern amenities for a comfortable stay. the twin towers view was particularly fine, especially at night, which i appreciated a lot.
Facilities
10/10
The hotel offers a large pool area, a kids club, and a gym with modern equipment. These amenities catered to various guest needs. the pool area includes slides and a wet playground that is amazing.
0 Helpful
|
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Patrick from Ireland
Family with children
Premier King Suite
3 nights in November 2025
|
Reviewed:December 17, 2025
7/10

Acceptable stay overall

good locationspacious roomlong waitunhelpful concierge
The hotel had a good location near city attractions. The room was spacious, it even included a baby cot. The view from the room was great.
It took a long time to get the bags to the room. I waited about five hours for that. The concierge didn't really help when I asked for a taxi.
0 Helpful
nagi from japan
Family with children
executive king suite city view
3 nights in November 2025
|
Reviewed:November 30, 2025
9.4/10

fantastic hotel experience!

early check-inhelpful staffinconsistent water pressure
the hotel provided an early check-in, very convenient after a long trip. the location is near the city centre. the staff were helpful and friendly, ready to assist with any request.
the water pressure in the shower was inconsistent, cycling between hot and cold water. this made showering rather uncomfortable.
Rooms
9/10
the room was spacious with a great city view. the bathroom was large and clean. this room included comfortable beds.
Dining
10/10
the breakfast buffet featured a wide variety of options. there were super delicious juices and smoothies available. the food was AMAZING!!!
Service
10/10
the staff provided awesome hospitality making me feel welcome. arvind and his team deserve special thanks. their service was perfect.
Facilities
9/10
the hotel boasts a fantastic pool area. there is a water playground with a lifeguard on duty. the pool includes slides and a play area.
Location
9/10
the hotel offers a strategic location close to many attractions. the petronas towers are easily accessible. two metro stations are in proximity.
0 Helpful
|
Show more
irene from greece
Family with children
Premier King Suite
3 nights in September 2025
|
Reviewed:October 16, 2025
6/10

uneven stay. some positives, some real letdowns

good spreadinconsistent pressurehard mattress
The breakfast spread was pretty good. I'll give them that.
The water pressure in the shower was all over the place, going from scalding hot to ice cold with no warning. it. and the mattress. oh, the mattress. it reminded me of sleeping on a slab of concrete. I tossed and turned all night. the walls are thin too, so sleep quality? questionable.
0 Helpful
FAQs
About Four Points By Sheraton Kuala Lumpur, City Centre
What are the check-in and check-out times at Four Points By Sheraton Kuala Lumpur, City Centre?
Check-in is at 15:00 and check-out is by 12:00.
Is free Wi-Fi available at Four Points By Sheraton Kuala Lumpur, City Centre?
Yes, complimentary wireless Internet access is available throughout the hotel.
How close is Four Points By Sheraton Kuala Lumpur, City Centre to popular attractions?
The hotel is 0.5 km from Petronas Twin Towers and 0.5 km from Suria KLCC.
Is there a swimming pool at Four Points By Sheraton Kuala Lumpur, City Centre?
The hotel features a year-round outdoor pool.
What dining options are available at Four Points By Sheraton Kuala Lumpur, City Centre?
The hotel has 2 on-site restaurants, offering a buffet, continental, or Asian breakfast.
Is parking available at Four Points By Sheraton Kuala Lumpur, City Centre?
Yes, private parking is available on-site for 10 MYR per day.
What amenities are included in the rooms at Four Points By Sheraton Kuala Lumpur, City Centre?
Rooms include air conditioning, flat-screen TVs, and private bathrooms with bidets and free toiletries.
Is there a fitness facility at Four Points By Sheraton Kuala Lumpur, City Centre?
The hotel offers a 24-hour fitness center for guests.
Does Four Points By Sheraton Kuala Lumpur, City Centre provide children's services?
Yes, the hotel features a kids' club and a children's playground.
What are the payment methods accepted at Four Points By Sheraton Kuala Lumpur, City Centre?
Accepted payment methods include American Express, Visa, JCB, Discover, and MasterCard.
How far is Sultan Abdul Aziz Shah Airport from Four Points By Sheraton Kuala Lumpur, City Centre?
The airport is 23 km away from the hotel.
Is there a business center or meeting facilities at Four Points By Sheraton Kuala Lumpur, City Centre?
Yes, the hotel provides business facilities including meeting and banquet rooms.

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Rooms and Guests2 Guests, 1 Room