What are the check-in and check-out times at Four Points By Sheraton Kuala Lumpur, City Centre?
Check-in is at 15:00 and check-out is by 12:00.
75 photos
FOUR POINTS BY SHERATON KUALA LUMPUR, CITY CENTRE
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Key details
About the Hotel
Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, 50450,
- Steps from the KLCC Park
Great
8.8
9.1
3.5
The comfortable 5-star Four Points By Sheraton Kuala Lumpur, City Centre hotel, situated a mere 500 metres from the Suria KLCC, entices guests with a sundeck, water slides, and spa therapy. Featuring an outdoor swimming pool, this Kuala Lumpur hotel is not far from Galeri Petronas Contemporary Art Gallery.
Location
The hotel boasts a prime location in Kuala Lumpur, within 10 minutes' walk of Klcc underground station. Sports fans can also visit the Merdeka Stadium, 2.1 km from the Four Points By Sheraton Kuala Lumpur, City Centre, and take their families to the KL Tower Mini Zoo, which is just 1.7 km away.
Options for cultural tourism include the National Textile Museum, situated approximately a 25-minute walk away.
Ampang Park train station is within a 1-km distance of the accommodation, and the Dayabumi Complex is 2.4 km away.
Rooms
The air-conditioned rooms at Four Points By Sheraton Kuala Lumpur, City Centre hotel are furnished with a cupboard and a writing table and feature a mini-bar, tea and coffee-making facilities. There are separate bedrooms and private bathrooms with a bidet and a separate toilet provided. Bathrooms include a bidet and a separate toilet, along with comforts such as shower caps and bath sheets. The rooms also look out over the pool.
Eat & Drink
A continental breakfast is available daily at the Four Points By Sheraton Kuala Lumpur, City Centre. Guests can relax in the on-site pool bar. You can relish American cuisine at Hard Rock Cafe located in the immediate vicinity of this Kuala Lumpur hotel.
Leisure & Business
Beach facilities at the property include beach towels. Keeping fit at the Four Points By Sheraton Kuala Lumpur, City Centre is convenient thanks to a fitness suite that offers fitness classes.
“Four Points delivers an experience tailored to both families and business travelers; the on-site water park and kids' club are a genuine advantage. I appreciate that it's close to both the Petronas Towers and Bukit Bintang, making it easy to experience Kuala Lumpur. From what I gather, the service elevates what you'd expect, especially from staff like Atikah, Aizat, Iman and Ryan.”
Choose your preferred room category
Choose from double rooms, family suites, and luxury options with breakfast, flexible cancellations, and exclusive offers
- Deluxe Double Room Two Double Beds Twin Towers View2 persons30 m²2 Double bedsAir conditioningShowerroom details
- Cabana Guest room 1 King Pool view Pool access2 persons30 m²1 King-size bedAir conditioningShowerroom details
- Executive King Suite City View2 persons58 m²1 King-size bedAir conditioningShowerroom details
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Calendar with prices and room availability
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Check-in/ Check-out
Hotel amenities and facilities
Each 5 star hotel provides luxury amenities designed for comfort and memorable stays
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Laundry
- Dry cleaning
Dining
- Poolside snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Board games
- Children's menu
- Water slides
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Aqua park
- Sun terrace
- Spa & wellness centre
- Sauna
- Massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Four Points By Sheraton Kuala Lumpur, City Centre Location
Corner Of Jalan Sultan Ismail And Jalan Ampang, Kuala Lumpur, 50450,
Explore Kuala Lumpur
Explore the City Center
Petronas Twin Towers
6 minutes' walk
Iconic skyscrapers symbolizing Kuala Lumpur, offering stunning city views from the Skybridge and observation deck.
KLCC Park
11 minutes' walk
Beautiful urban park featuring a lake, jogging trails, and a children's playground, ideal for relaxation and outdoor activities.
Aquaria
12 minutes' walk
An impressive underwater world with numerous marine species, showcasing various aquatic habitats; ideal for families.
Suria KLCC
6 minutes' walk
Premier shopping mall with luxury brands, a food court, and direct access to the Petronas Twin Towers.
Titiwangsa Lake Gardens
8 minutes' drive
A scenic park perfect for picnics, jogging, or paddle boating while enjoying the lush surroundings.
Wellness Retreats
5 minutes' drive
Nearby spas offering rejuvenating treatments and yoga classes, perfect for relaxation and self-care.
TEMPTationS
1 minute' walk
Casual dining spot offering international cuisine with a mix of local flavors; known for its buffet spread.
Tandoor Grill
3 minutes' walk
Authentic Indian restaurant specializing in tandoori dishes and curries in an inviting ambiance.
Wow Kl
3 minutes' walk
A vibrant eatery serving local delicacies; a great spot to taste traditional Malaysian dishes.
Petronas Philharmonic Hall
5 minutes' walk
World-class concert venue presenting orchestral performances and cultural events in a stunning setting.
Central Market
5 minutes' drive
Cultural hub showcasing local art, handicrafts, and performances; perfect for family-friendly outings.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
Malay
Number of rooms:
206
Reviews and Ratings
Insights and feedback shared by past guests
Show moreShow less
Pros
Spacious room
Helpful staff
Great location
Cons
Poor customer service
Cold pool
Soft pillows
Guest reviewsbased on 741 reviews
maria from spain
Family with children
deluxe double room two double beds twin towers view
3 nights in November 2025
|
Reviewed: January 21, 2026
9.2/10
fantastic stay with awesome amenities!
soft bed waterpark view delicious food friendly staff
The room was really clean and tidy, and the bed was super soft! we even got a room facing the waterpark, so it was fun to watch. the food was AMAZING!!! there was such variety, and everything was delicious. all the staff were very friendly and helpful.
i found the direction to the parking unclear. it could be a lot clearer for new guests.
Service
9/10
the staff was very friendly and helpful, always greeting guests with a smile, and ready to assist with any questions or requests, lovely. i felt very welcomed and cared for.
Location
8/10
the hotel boasts convenient access to nearby attractions and transportation hubs. guests can easily access shopping malls, restaurants, and cultural sites, amazing.
Dining
10/10
The breakfast buffet had a wide variety of options, including both local and international cuisines. This ensured everyone found something they loved. i enjoyed the fresh fruits and pastries a lot!!!
Rooms
9/10
the room was spacious and well kept, with comfortable bedding and modern amenities for a comfortable stay. the twin towers view was particularly fine, especially at night, which i appreciated a lot.
Facilities
10/10
The hotel offers a large pool area, a kids club, and a gym with modern equipment. These amenities catered to various guest needs. the pool area includes slides and a wet playground that is amazing.
0 Helpful
|
Patrick from Ireland
Family with children
Premier King Suite
3 nights in November 2025
|
Reviewed: December 17, 2025
7/10
Acceptable stay overall
good location spacious room long wait unhelpful concierge
The hotel had a good location near city attractions. The room was spacious, it even included a baby cot. The view from the room was great.
It took a long time to get the bags to the room. I waited about five hours for that. The concierge didn't really help when I asked for a taxi.
0 Helpful
nagi from japan
Family with children
executive king suite city view
3 nights in November 2025
|
Reviewed: November 30, 2025
9.4/10
fantastic hotel experience!
early check-in helpful staff
the hotel provided an early check-in, very convenient after a long trip. the location is near the city centre. the staff were helpful and friendly, ready to assist with any request.
the water pressure in the shower was inconsistent, cycling between hot and cold water. this made showering rather uncomfortable.
Rooms
9/10
the room was spacious with a great city view. the bathroom was large and clean. this room included comfortable beds.
Dining
10/10
the breakfast buffet featured a wide variety of options. there were super delicious juices and smoothies available. the food was AMAZING!!!
Service
10/10
the staff provided awesome hospitality making me feel welcome. arvind and his team deserve special thanks. their service was perfect.
Facilities
9/10
the hotel boasts a fantastic pool area. there is a water playground with a lifeguard on duty. the pool includes slides and a play area.
Location
9/10
the hotel offers a strategic location close to many attractions. the petronas towers are easily accessible. two metro stations are in proximity.
0 Helpful
|
irene from greece
Family with children
Premier King Suite
3 nights in September 2025
|
Reviewed: October 16, 2025
6/10
uneven stay. some positives, some real letdowns
inconsistent pressure hard mattress
The breakfast spread was pretty good. I'll give them that.
The water pressure in the shower was all over the place, going from scalding hot to ice cold with no warning. it. and the mattress. oh, the mattress. it reminded me of sleeping on a slab of concrete. I tossed and turned all night. the walls are thin too, so sleep quality? questionable.
0 Helpful
Show more reviews
FAQs
About Four Points By Sheraton Kuala Lumpur, City Centre
Is free Wi-Fi available at Four Points By Sheraton Kuala Lumpur, City Centre?
Yes, complimentary wireless Internet access is available throughout the hotel.
How close is Four Points By Sheraton Kuala Lumpur, City Centre to popular attractions?
The hotel is 0.5 km from Petronas Twin Towers and 0.5 km from Suria KLCC.
Is there a swimming pool at Four Points By Sheraton Kuala Lumpur, City Centre?
The hotel features a year-round outdoor pool.
What dining options are available at Four Points By Sheraton Kuala Lumpur, City Centre?
The hotel has 2 on-site restaurants, offering a buffet, continental, or Asian breakfast.
Is parking available at Four Points By Sheraton Kuala Lumpur, City Centre?
Yes, private parking is available on-site for 10 MYR per day.
What amenities are included in the rooms at Four Points By Sheraton Kuala Lumpur, City Centre?
Rooms include air conditioning, flat-screen TVs, and private bathrooms with bidets and free toiletries.
Is there a fitness facility at Four Points By Sheraton Kuala Lumpur, City Centre?
The hotel offers a 24-hour fitness center for guests.
Does Four Points By Sheraton Kuala Lumpur, City Centre provide children's services?
Yes, the hotel features a kids' club and a children's playground.
What are the payment methods accepted at Four Points By Sheraton Kuala Lumpur, City Centre?
Accepted payment methods include American Express, Visa, JCB, Discover, and MasterCard.
How far is Sultan Abdul Aziz Shah Airport from Four Points By Sheraton Kuala Lumpur, City Centre?
The airport is 23 km away from the hotel.
Is there a business center or meeting facilities at Four Points By Sheraton Kuala Lumpur, City Centre?
Yes, the hotel provides business facilities including meeting and banquet rooms.
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